Frequently Asked Questions
DISCLAIMER OF TRADEMARK RIGHTS
Manufacturers, brands and designers may be referenced in our listings. Any trademarks identified in the written listing or visible in the photograph of the item or on the item itself are owned by the respective trademark owner. 24 Wishes is not affiliated with any brands or trademark owners of the items for sale in our listings. 24 Wishes disclaims any right and title to the trademarks identified in the written listing, photograph, or item.
NO MODIFICATIONS TO TRADEMARKED ITEMS
24 Wishes has not reworked, repaired, or otherwise modified the item offered for sale. However, 24 Wishes cannot guarantee that an item has not been modified from its original condition by its prior owner.
UNMARKED ITEMS
Some items are "unmarked" with no identification of who made it. This does not mean it is not as valuable as a marked piece. The overall condition, style, and rarity are some of the factors that determine price. We do our best to communicate the facts of each piece in the listing. If you have additional questions, please contact us at info@24wishes.com.
ITEM PROVENANCE
We curate our vintage items from many sources including estate sales, antique dealers, and private sellers. All our items have been pre-owned and worn. Given the nature and age of the items we sell, it is not possible to outline the background or provenance of an item. Similarly, it is not possible to determine whether an item has always been in a smoke or pet free environment or whether any repairs, such as replacement stones, have been made. We do NOT repair any items in our shop. If the item appears, based only on our inspection, to have been repaired it would be noted in the Condition Report.
AGE OF AN ITEM
An estimated age of an item is documented in the description. Some items that are unmarked or by a designer who "reused" designs through the years pose unique challenges. Please understand that although we do our best to estimate a piece’s age using clues including physical construction, hallmarks or maker marks, our estimate is only a guess.
CONDITION REPORT
We only sell items that, in our sole determination, are in very good to excellent vintage condition. We do not sell items that are broken, non-functioning, or shows excessive signs of wear. Each item in our shop includes a condition report which will list any notable flaw that, in our sole determination, is outside the normal signs of use/wear associated with the age of the item. Please keep in mind that the pictures also depict the condition of an item. As a general guideline we rate a piece as:
Excellent: This is a rare rating where the item is "like new" with no wear, repairs, missing stones or metal discoloration/wear.
Very Good: Moderate wear usually not seen unless magnified. No signs of repairs or missing stones. No broken parts. Stones and metal may show very light wear such as tiny nicks.
Good: Moderate wear usually on back side of the piece. May have a repair or small flaw that would be noted. Could have some discoloration of stones. Most wear not visible unless magnified.
CARING FOR VINTAGE JEWELRY
Your vintage jewelry requires only a bit of special attention. Do not get your vintage jewelry wet or use harsh cleaners. This is especially true for rhinestones that have foiled backs. When washing your hands, it's best to remove your jewelry so it does not get wet. Use your hair spray and perfume prior to putting on your jewelry. Store your jewelry carefully to avoid moisture, heat or extreme
temperature changes. A jewelry box or storage bag will keep your vintage jewelry in good condition for years to come!
ITEM AVAILABILITY
For most vintage jewelry items we only have one in stock. Keep in mind, if you add an item to the shopping cart it can still be purchased by another buyer and availability is not guaranteed. Availability is checked at the time of check out. We currently do not offer lay away or similar payment plans.
SHIPPING & HANDLING
We offer shipping through the USPS, either 1st class or priority mail. We do our best to package items carefully so they arrive at your door in the same condition as when they left our custody. We ship internationally through the USPS as well. Shipments are processed daily to get to you as quick as possible, but note that we are not responsible for shipping times once we hand off items to the USPS. For more information see Shipping & Returns.
PICTURES & EDITING
Our photos are protected by copyright. We take multiple pictures of each item to help you make your purchasing decision. The only editing preformed on product pictures is to brighten the white background, light levels, and cropping. Close up pictures are taken to show detail and may accentuate wear. We do our best to accurately show the color and condition of the items we sell but please keep in mind that colors vary by monitor and we may not photograph every possible angle. If you have any questions or would like additional pictures, please contact us at info@24wishes.com.
WHOLESALE BULK ORDERS ("JEWELRY LOTS")
24 Wishes Vintage offers bulk or wholesale orders. A bulk or wholesale order consists of ten or more pieces. The process is easy. Contact us with the type, brand, color preferences and we'll pull a sample of items meeting your requirements. You select the items or ask to see additional options. Final pricing is based on the final items selected. Once items are selected and priced a RESERVED listing is created for you to purchase. If you are interested in learning more please contact us at: info@24wishes.
LISTINGS OF ITEMS IDENTIFYING A DESIGNER OR TRADEMARK
24 Wishes is not affiliated with the brand or trademark owner of the listed item and disclaims any trademark rights related to the items for sale in this listing. For more information, please review our FAQs.