
We value our customer and strive to provide you with the best service possible including fast shipping and no hassle returns. If you have any comments, questions, concerns please reach out to us: contact us or direct e-mail: info@24wishes.com or use the chat on our website.
SHIPPING
We ship daily Monday through Friday. We are happy to combine shipping of multiple items. There is the option to enter special instruction when checking out. If you need to add information or have questions on your shipment, you can contact us. We package all items carefully, so they arrive safely. Items will be wrapped in bubble wrap. Items are place in the appropriate size box and shipped in a bubble envelope or box. You will be notified when your item ships with shipping information including the tracking number. All orders with a value over $100 USD will ship insured. If there are any issues with your shipment, please contact us within ten (10) days of shipment: contact us.
DOMESTIC US/CANADA SHIPPING
By default, we ship via USPS ADVANTAGE or PRIORITY unless you request expedited service. We no longer ship USPS First Class as it is no longer offered by USPS (replaced by USPS Advantage). Shipping is calculated at checkout based on your location and USPS shipping rates. .
INTERNATIONAL SHIPPING
Due to General Product Safety Regulation (GPSR) and shipping issues, we are no longer shipping internationally.
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HASSLE-FREE RETURNS
RETURNS
We hope your purchase meets your expectations. If you are not entirely satisfied with your purchase, we will work with you to return the item for a store credit or refund. We accept returns for 14 days after receipt of the item. To be eligible for a return, your item must be in the same condition that you received it. If possible, in the original packaging.
Please contact us prior to shipping back the item to us so we are aware of the request. Once your return is received and inspected, we will send you an e-mail to notify you that we have received your returned item and approval or rejection of your refund. Refunds are made to the original method of payment and may take up to three (3) business days to credit back to your account depending on the payment method. Returns are not eligible for free shipping. Please provide the tracking number so we can keep an eye out for the package.
Return address:
24 Wishes Vintage C/O Jewel Box Studio
910 Elm Grove Road
#36
Elm Grove, WI 53122
910 Elm Grove Road
#36
Elm Grove, WI 53122