We value our customer and strive to provide you with the best service possible including fast shipping and no hassle returns.  If you have any comments, questions, concerns please reach out to us: contact us or direct e-mail:  info@24wishes.com or 262-439-8489.


We ship daily Monday through Friday.  We are happy to combine shipping of multiple items. There is the option to enter special instruction when checking out.  If you need to add information or have questions on your shipment, you can contact us. We package all items carefully so they arrive safely.  Items will be wrapped in bubble wrap. Items are place in the appropriate size box and shipped in a bubble envelope or box. You will be notified when your item ships with shipping information including the tracking number.  All orders with a value over $100 USD will ship insured.  If there are any issues with your shipment, please contact us within ten (10) days of shipment: contact us. 


By default, we ship via USPS ADVANTAGE or PRIORITY unless you request expedited service.  We no longer ship USPS First Class as it is no longer offered by USPS (replaced by USPS Advantage).  Shipping is calculated at checkout based on your location and USPS shipping rates.  


We offer international shipping via USPS.  Please use the shipping cost estimator in the shopping cart to view shipping charges.  Please note that your country may impose customs or import fees on your purchase. These are not included in the price or shipping cost as they are charged by your country at the time of delivery.  These costs are your responsibility to pay to your government; by law we do not collect these fees nor do we pay them for you.  If your ship-to country is not supported during the checkout process, please reach out to us for assistance at contact us.


We hope your purchase meets your expectations.  If you are not entirely satisfied with your purchase, we will work with you to return the item for a store credit or refund.  We accept returns for 14 days after receipt of the item. To be eligible for a return, your item must be in the same condition that you received it. If possible, in the original packaging. 
Please contact us prior to shipping back the item to us so we are aware of the request.  Once your return is received and inspected, we will send you an e-mail to notify you that we have received your returned item and approval or rejection of your refund.  Refunds are made to the original method of payment and may take up to three (3) business days to credit back to your account depending on the payment method.  Returns are not eligible for free shipping.
Return address:
24 Wishes Vintage C/O Jewel Box Studio
890 Elm Grove Road
Elm Grove, WI 53122